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VIP Training is No 1 leading company in Czech Republic in cabin crew trainings, that specializes on training of „New or Experienced“ and „Commercial or VIP“ flight attendants.

- Prague based company in Czech Republic founded by Monika Kulíková -

VIP service trainer with over 15 years of experience in hospitality, 10 years in aviation industry,
5 years as VIP/Corporate flight attendant and over 6 years experience as a trainer.

We train:

• VIP flight attendants to improve their knowledge of service, diplomatic protocol and whole corporate aviation knowledge.
• First class and Business class Service for Current commercial flight attendants and help them moving into Corporate aviation sector all over the world.
• New interested parties to understand the job role of flight attendant from inside out and help them successfully attend any future interviews.
• CRM – crew resource management – the key to safe operation ( flight operation, high profile company operation,…)
• 5? service and customer service
• VIP Grooming and Etiquette and Kids Etiquette

Aims of our trainings are to:

• Train highest standard of VIP professional service for your clients at all times all together with attention to details
• Train to know how to use resources effectively
• Maintain good company product knowledge and promote accordingly.
• Understand importance of client confidentiality
• Maintain excellent standard of grooming to represent company image

Motto

Be always step ahead to exceed the expectation.

Work background

VVIP flight attendant and trainer – 4 years (politicians, super stars, royal families…)
Flight attendant for Emirates Airlines and Fischer Air
Owner of SPOT Production – Casting and Production agency and Modeling school, Etc…

Education background

IATA Airline diploma (www.iata.org/training/diploma_program/pages/index.aspx)

ECU – Edith Cowan University, Australia (Emirates Aviation College) – airline safety management, safety security diploma, – 2 years (www.ecu.edu.au)

St. Giles Colleges – Brighton, U.K. – Certificate in English, Certificate in Travel and Tourism (www.stgiles-international.com)

Charles’s University – Prague, Czech Republic – Pedagogical Faculty – Czech Language and Music (Violin, music history and theory, Czech language for Secondary/High schools) - 2,5 years (www.pedf.cuni.cz)

Some of my Trainings and Certificates

Certificate in Travel and Tourism – LCCI – St. Giles Colleges – Brighton – U.K.

Certificate in English - LCCI – St. Gilles Colleges – Brighton – U.K

VIP Service and Food ART Styling and Presentation – “César Ritz” Colleges, Switzerland, „the best European hospitality school“ (www.ritz.edu)

Certificate in Food Safety and Hygiene – Food Contamination + Food Poisoning - Emirates Aviation College – Dubai, U.A.E (www.emiratesaviationcollege.com)

Certificate in Providing Superior Customer Service, Excellence in Service – Emirates Aviation College – Dubai, U.A.E.

Certificate in Leadership: Leading the Way – Emirates Aviation College - Dubai, U.A.E.

Certificate in Preventing Unlawful Interference: Dealing with Hijacking – Emirates Aviation College – Dubai, U.A.E

Certificate in Rhetoric (Speech) and Presentation – TC&C – Prague, Czech Republic

Trained as First Aider